Everest Funeral Concierge Partners With WTW

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WTW will introduce Everest’s unique funeral planning and advocacy support to UK clients’ employees, extending the life of employers.

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LONDON — Everest Funeral Concierge UK has partnered with WTW to make Everest funeral planning and private support available to employers who want to help support employees and their families before and after bereavement.

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The partnership marks the first time that an Everest funeral service is available through a UK-based benefits retailer. Everest’s expert advisors are available by phone 24/7. And with 99% of calls answered within 30 seconds, they act as real-time advocates for families as they navigate the funeral process, making sure they’re not alone. WTW customers, as well as employees, will be able to access this funding through their existing portfolio of employee benefits.

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“This partnership demonstrates our commitment to finding new, effective ways to support employers and their employees when people need it most,”

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Errol Antao, Head of Carrier, GBI Health and Benefits at WTW

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“We’re always looking for ways to help employers improve the benefits they offer to employees and this partnership provides a broader commitment to delivering unique health support that employers can confidently offer.”

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“When someone dies, families should not have to make difficult decisions alone. We stand by them with professional guidance, practical support, and an independent voice,”

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Mark Wood, Chairman, Everest Funeral Concierge UK

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“In partnership with WTW, we are delivering a first-of-its-kind offering that supports grief, mental health and financial wellness.”

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For employers, the service provides practical, personal support at a critical time in life – helping employees make informed decisions, reduce administrative burdens and access trusted guidance.

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After a death, staff and families can access round-the-clock in-person support for funeral planning and research, cost comparisons, and practical next steps – helping them move forward clearly at this critical time.

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The Service includes WillPrep^SM support for wills and powers of attorney preparation and updates, and Everest’s ‘My Wills’ planning tool and cost comparison tool that includes 8,000+ funeral homes. Repatriation support is available in 240+ languages for international needs.

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Bereavement costs UK businesses an estimated £23 billion a year in lost productivity ¹however dedicated work support is always the exception to the rule. This partnership reflects the growing recognition that meaningful bereavement support is a caring and important business.

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Everest Funeral Concierge plans to expand the reach of its services across the UK and internationally.

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WTW and Everest Funeral Concierge UK – A proposal at a glance
Who can access it	Employees and families of WTW UK employees benefit brokerage clients, across three generations.
That’s what profit provides	Person-led funeral support, bereavement navigation, and independent representation before and after death.
Availability	24/7/365 access to experienced advisors.
Planning and preparedness	A guide to planning ahead and understanding the options before decisions are needed.
Funeral support	Support with funeral planning and research, and cost comparisons to help families make informed decisions.
Administrative support	Guidance through scriptures and practical next steps after death.
A Will & POA will help	WillPrep^SM support of the will and power of attorney preparation, revisions and changes.
My Wishes tool	A cost planning and comparison tool covering 8,000+ funeral homes.
International requirements	Support for retrieval in 240+ languages (when needed).
Value to employers	Strengthens the duty of care with practical support during bereavement; helps reduce lost time in management and decision-making; compatible with EAP/psychological well-being and financial wellness strategies.