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Spanish airline Volotea has sparked outrage from passengers after it reportedly asked them to pay additional fuel costs after their tickets had been purchased.
At first glance, the surcharge — which will be $8 to $11 per passenger, according to the airline’s “Flying Easy” blog — doesn’t sound like much. But travelers are concerned that the currency could announce higher fares for more airlines as fuel prices continue to rise.
The airline has a clause similar to the clauses of the shipping lines – which allows the company to cover costs based on the cost of oil. Volotea refers to this law as the “Promise to Travel Fairly.”
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When a traveler buys a ticket, there is a warning that an additional charge may be imposed about seven days before departure if the price of oil has increased, according to several reports.
“In the event of a dramatic variation in fuel prices affecting international energy markets, Volotea may apply a limited and temporary adjustment to the ticket price prior to the flight’s scheduled departure,” the company’s website said.
Volotea, based in Barcelona, angers some travelers with extra fees after tickets have been purchased. (Stock)
“The exact amount of any such adjustment will be communicated to passengers before departure, once the difference in fuel costs has been determined,” the website said.
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“This amendment will only apply to passengers who are notified of this at the time of booking, allowing them to make an informed decision before completing their purchase,” the website added.
“The loopholes in the carriage cases allow them to do this? Who ever studied the carriage cases?” said another traveler (not pictured). (Stock)
Fox News Digital has reached out to Volotea, who is headquartered in Barcelona, for comment.
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Ever since the news broke that the company has additional fees, travelers have been reacting online.
“It’s sad to see a fun airline like Volotea travel to such a harsh environment. I understand the ‘why’ of fuel costs, but charging for reserved seats is a bold move that risks a lot of goodwill,” wrote one reader on the “Simple Flying” blog.
“Charging for seats that have already been booked is a bold move that puts a lot of happiness at risk.”
“The loopholes in the carriage cases allow them to do this? Who ever studied the carriage cases?” added a second reader.
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A third commenter disagreed, saying, “Airlines can just cancel flights, as some apparently already have. Next, there will be a shortage of seats, and guess what – prices will really go up.”
Although Volotea is a Spanish airline, it has established an active base at Venice’s Marco Polo Airport to serve the central European cities. (Stock)
The same person also wrote, “$10 seems like a small price to keep the planes running as normally as possible.”
More worryingly, Volotea’s overcharging could be a sign of things to come.
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Popular travel guide The Points Guy recommended that people not wait to book flights.
“If you’re planning to fly this summer, go ahead and lock in your airfare now,” wrote The Points Guy.
“As experts have noted, prices could go up any day now. That’s especially true if you’re hoping to fly in June or July, which in recent years have been the busiest and most expensive months of the summer to travel.”
